When we're not sharing Customer Testimonials from our valued customers, we're reading and responding to Customer Reviews. If you've had your automobile repaired at ACE, please take a moment to tell us and those in the NoCo region, about your ACE experience. Would you like to receive our quarterly email e-newsletter? If so, please submit our Contact Us inquiry form.
It was perfect. I really appreciated being able to work with the same person from ACE from start to finish.
They are very good at what they do. Professional and courteous throughout.
Jordan was the best. She always called to provide status updates, was friendly and knowledgeable.
They are undoubtedly the best.
I thought that they did a great job and we were very pleased in how they handled everything. This shop was very easy to deal with!
Kudos to Gary and Cindy. Top notch customer service, thanks!
The service and repair work were excellent. I am very satisfied with this repair shop.
Just an overall wonderful experience. I can't say enough. I was sincerely touched by their efforts to get me going again in a timely fashion. I am truly grateful - they worked hard and effectively and I was so pleasantly impressed.
Was completed sooner then expected. That's awesome! I was completely satisfied.
They were great. We were on a time crunch for the repairs and they worked with us. The work was done quickly and it looked great.
Randy Gonzalez was excellent. He returned calls, was responsive, friendly and knowledgeable. The other employees were also great. They are what customer service should be!
Great service. I was pleasantly surprised by the overall experience.
Couldn't have been happier! Thanks so much for a job very well done! Absolutely thrilled with the experience and the level of customer service.
What a great experience. Stress free with updates.
The lady who I dealt with was wonderful. She was so concerned about my safety that she took my car right then and there when I had been told it would be weeks before they could work on it. Thank you.
The interior of our vehicle was cleaner than when we purchased it from a dealership 6 years ago. Auto Collision Experts does a great job of repairing and cleaning a car. They do a fantastic job.
I had a very good experience!!! Keep doing what you’re doing. Awesome job.
Accidents are never a good experience, but Auto Collision Experts made a bad experience better with great workmanship, customer service, and communication. I would definitely recommend them.
Did a perfect job. One happy customer.
They did a great job. I was blown away on how clean my car was inside and out.
Front desk staff is amazing.
They were great. Definitely going back to Auto Collision Experts for any future body work.
The customer service was great and everything went very smoothly.
It was repaired beautifully and I got it back three days ahead of schedule. Great job everyone!
Great experience. Thanks for getting in and out quickly.
Took very good care of my car and even gave it back to me clean! Will recommend.
My car looks great. I was very pleased. Everyone worked very hard with me. I'm getting a car that I needed for my work. Thank you so much to everyone. Merry Christmas.
Awesome job. Having a clean and washed car was a surprise bonus!
We had an excellent experience.
Thank you all! Great job! Great people! Randy was super!
I was impressed, they answered my questions and all their communications were great. They made things seamless for us.
Randy was friendly, professional and exceeded my expectations.
To everyone who is in need of car repairs, this is the best place to go and have it done. I can honestly say this. I am glad I had my repairs done there.
Absolutely fabulous! Exceeded my expectations.
Great team and easy to work with!
I thank each of you for the care and expertise put into my car. I am so thankful for your attention to detail. Blessings to each of you. Merry Christmas
A professional, friendly, informative experience.
I would recommend Windsor ACE without hesitation.
I think ACE is a great company and cares about customers’ experiences.
You all went above and beyond to make sure we were satisfied and that the job was well done. The car looks great. If needed we wouldn’t hesitate to use Auto Collision Experts again and refer to friends and family.
I was completely satisfied with the quality of the repair and the very considerate and understanding customer service.
From my initial interaction to the completion of my car, my experience was easy.
Jordan, the person handling my repair, was an excellent communicator.
I was very pleased with my experience and grateful that the process was handled so smoothly and professionally.
Went above and beyond my expectations. Beyond great! A++++
This really was an amazing experience! All I had to do was drop my car off and I was quickly ushered through the process. Rental showed up when I did and I was on my way very quickly! The car looks amazing was even done early! I really love my car and was devastated when she was mangled by that deer. I can't even tell anything happened. Your team did a fantastic job! Also thanks for vacuuming out my car! I know that probably took a little longer than usual because my dog, Archer, is quite a fur monster. Thanks a million! This experience could have been so stressful, but it was awesome! I laughed at some of the text alerts (which I totally needed), gasped at pictures I saw on my Geico app, and all together really had a pleasant experience. I hope I don't have to go through all this craziness with my beloved malibu again, but if I do, I know exactly who I want to take care of us again!
Thank you for your help it was great working with you.
I was very impressed with the service and quality of workmanship. Thank you very much.
We found our experience almost enjoyable. We were very impressed with the service we received. They made a very stressful time tolerable. It's run like a well oiled machine. Hassle free and we felt like we were the most important people at the moment. We are very pleased Thank you!
Krista did a great job of explaining the process and keeping me informed. I would recommend ACE to my friends and family.
They were so informative and accommodating to my needs. I so appreciated them making me so comfortable at a stressful time.
Super friendly, ease of process and veteran friendly. Everyone there was so professional and it was the easiest repair I have ever done.
Randy Gonzalez and other staff are fantastic. I already have sent others to get their cars repaired there.
Randy was great and did a super job managing the overall project.
Shop staff constantly kept me appraised of status of completion via phone calls.
The work that was done on my 2010 Land Cruiser is excellent and the whole crew did a great job, and for the estimated cost. Would highly recommend them.
My thanks to Rob for his professional approach and caring attitude. He was a pleasure to work with. The car repairs are exceptional.
The shop did what they said they would do in a good time with no other cost.
The entire repair process was easy and short. Everyone was extremely helpful.
Randy Gonzales met me when I got there and walked out with me when I left. He was great.
The service was completely excellent. ACE’s performance was beyond my expectations.
I thought that all of the personnel that I had contact with were very professional and did a very, very nice job. They were awesome. I would highly recommend this shop to anyone.
Awesome shop! Awesome service! They took care of us like we were their favorite customers. The color match was incredible. Our experience was better than we could have hoped for. We would refer this shop a million times over!!
Thanks for the great work, and thanks to Jordan for facilitating the whole experience. I will definitely use them again.
Very impressed with the overall customer service and professionalism. They took pride in the completion of the repairs.
Very professional and a great experience.
Jesse Large’s professionalism was most impressive. Overall very highly positively impressed and satisfied.
Excellent in all respects. No other shop would come close. I would return to this shop in a heartbeat if I ever need auto body repair in the future.
Excellent customer service from the manager on down.
Rob Robertson did a fabulous job in finding the part and getting it installed. I am very happy with my experience with this shop.
Rob was fantastic.
I was kept very well informed of the repair progress. Very friendly and knowledgeable manager and staff.
Just a great, overall experience! Professional and seamless interaction. It eased the pain of having had an accident.
My car was cleaner than when I brought it in. This was the easiest repair. Great job with everyone involved. Thanks!
Excellent service and body work.
I’m very happy with the completion time and estimate.
For such an upsetting occurrence and all of the damage done to my new car, it could not have been a better repair experience. I highly recommend them. Great staff and Randy is awesome.
Everyone was exceptional to work with, friendly and great customer service.
What your shop and Rob did was perfect. I will be recommending Auto Collision Experts to everyone in need of any work done. Top notch.
Super nice folks to work with. Rob, in particular, was a pleasure to work with.
They’ve nailed it. It was great.
They were great. I was very pleased with their level of service and customer care.
Randy Gonzalez was great!
We are totally satisfied with our repair work and the personnel we worked with.
If I know someone looking for a repair shop I would tell them I had an excellent experience at Auto Collision Experts.
I can't think of any way that ACE could have improved their service. They completely exceeded every expectation I had, right down to the detailing of the interior of the car and the care that was taken in matching the paint for the repaired sections.
Good to deal with and good communication!
They were excellent - very professional and quick to get the repair done. Thanks!
These people are awesome! I don't think that I could have been treated any better. They saved my life. I will definitely be referring them to other people.
Had a great experience as always. Polite, fast, great service. I'm always sad to see you guys, because it means my car is broken, but you always do excellent work. Thanks.
Top job in every way. The car looks like it just rolled off the show room floor. I expected that you would do a good job, but was more than just a little shocked when I finally got a good look at both the inside as well as the outside of the car. Our car hasn't been this CLEAN since it was new. You guys are great. We're now wondering if we could talk your crew into cleaning our house? We won't forget you and in the future should the need arise, we'll ONLY use you.
Thank you. The personnel and all staff involved inspired trust, were kind and friendly. This is a huge factor for me.
Great experience! Very friendly and smooth throughout beginning to the end.
I had a great experience! My experience was wonderful - everyone was very friendly and helpful.
Everything went smoothly for me and I was updated daily on the progress of my car. My car looked fabulous when it was all done. I am very impressed!
The staff has the customer service component figured out. Good people who did what they said they would do. I will not hesitate to refer anyone. I really appreciate doing business with a company like this. Good people - good work!
Everything went very smoothly and I was very impressed with the communication. They were very good!
This company is outstanding. They truly care about customer satisfaction and do an excellent job. Although I only needed a minor repair, I would trust them with anything else auto repair related in the future.
I thought they were excellent! Professional, friendly and very helpful.
Overall, I am quite pleased with the service, the repairs and the courtesy of all involved. I would recommend this facility.
Every aspect of the repair was top notch. We could not be happier or more satisfied. Thank you so much for making a difficult experience much more bearable. I can’t say I look forward to working with you again but should life necessitate it, we will choose ACE for sure.
Great experience! I felt like I had a new car again - thanks!
They communicated very well and repaired carefully and quickly.
Randy did a great job communicating.
I was very pleased with the cleanliness of the vehicle and the workmanship on the fender looks perfect. Thank you.
It was the best overall auto body repair experience I have had. I was impressed with the estimator.
They were very honest about all of the information I asked and respectful. I am very satisfied with the work they did on my car. They’re doing a great job!
They did a fantastic job all the way around and they were outstanding in handling everything on this repair.
I will only use ACE for all of my auto body work!
It was excellent service and work completed on time. I can confidently recommend this business to friends and family and have done so in the past.
We were completely satisfied. We would use this shop again and will recommend it to others.
They were very professional, friendly and kept me updated on the progress.
One of the best services I have ever received.
The paint blend done on this car was excellent. Three step paint is a challenge to blend but this challenge was met.
Very professional, very clean and very fast. Everything went better than expected. Thank you so much for your excellent work and attention to detail.
The detailed washing and cleaning of my car's interior was outstanding. I felt like I was in someone else's vehicle! GREAT JOB!!!
Thank you for providing excellent customer service. Everyone I encountered was professional and efficient.
A great team who works fast and are thorough!
I was treated very well from the initial contact. I’m very satisfied with all of it. I mostly had contact with Bryce and he did an excellent job.
The concern, attitude and assistance of the employees was wonderful. The work was exceptional and the condition of the car when picked up was great. The car was also immaculate when they returned it to us.
I would definitely go back and refer them! I really liked everything about it. Brice kept me informed by calling me every week to tell me the progress.
The shop performed wonderfully. A welcomed surprise was the total detailing of the car. Not only was the repair perfect, the interior was better than new. I will definitely recommend.
The overall experience was quite impressive - friendly and courteous reception. Thank you.
Very pleased. If I ever need repairs I will use Auto Collision Experts again. Thank you.
They’re doing a great job - very nice and communicated well with what was going on.
Alan at the shop had some of the best customer service skills I’ve seen!
Excellent service and work performed. I would refer anyone who needs repair work.
Great communication, updates and the vehicle came back better on the inside and outside than when I left it. Very friendly service - thank you!
The communication during the repairs was the best we have ever experienced. I was impressed with staff and customer service.
We could not be more pleased with the repair and service at Auto Collision Experts.
The young man at ACE was very nice and helped make our experience a good one! We hope not to need your services anytime soon but we would definitely use you again and won’t hesitate to recommend you to others.
I had a great experience! Everyone was awesome!
Very professional. The repair result exceeded my expectations. The shop staff was very personable and made sure I was happy with the job. George did a great job on painting the truck.
The staff was professional and friendly, the repair was excellent and I was very impressed with the condition of the car when it was returned.
It’s the best company I have ever dealt with. Auto Collision Experts were outstanding in every way. I have already recommended them to a friend. Brice was fantastic with his communication and professionalism.
I’m extremely satisfied with the repairs and the service I received.
Great job. Thank you for the fast, friendly, stress free services you all provided!
I was completely satisfied with the work, appearances and it was done in a timely manner.
The staff was very friendly and knowledgeable - the car looked great after repair. I would definitely use them again.
Your shop and your staff were very professional, clean, organized. I would definitely recommend you to others. Thank you.
My vehicle was SO clean! A professional, efficient, nice facility and good communication gives you confidence your vehicle will be like before.
I’ve followed Brice to this shop and another one previous. When he tells me a shop does good work I take it to the bank.
Everything was perfect - customer service did an excellent job of communicating and keeping me informed of the progress.
Very professional! Jordan was excellent with communication and expectations.
Everyone was very helpful and kind. Everything went very smoothly and the car was completed on time as promised. Great experience!
I was impressed that the shop would start working on my car right away. It was finished within one week, which was roughly estimated with great communication almost daily. The shop exceeded my expectations.
I was really pleased with your service and speed.
They are the best shop I have ever been to! They are all great people. I am grateful for all that you did for me so I’m very happy and I thank all.
The staff was great - they were some of the best group of people I have ever dealt with. Very honest and true to their work. Hopefully I don’t have to go back there due to an accident but if I ever should need repairs, Auto Collision Experts would be the only shop I would take my car to. Thanks everyone for such a great job!
Everyone I dealt with, from the office staff to the technicians, were professional and friendly.
ACE was detailed, followed through with work updates and explained everything being done.
I was all around impressed with everything from the repair work to the friendliness and professionalism of everyone involved. It was a great and gratifying experience.
Overall a great experience. The shop owner was amazing and made me feel welcome and that he would take great care of my car.
I would definitely refer others. Thanks for doing a great job.
The experience was spectacular! They called frequently to update me on the progress. The staff are friendly and helpful.
Everyday the car was in the shop I had an email or phone call on the progress. I have never had such good communication from a repair shop. I was amazed at how nice my car looked.
I will definitely recommend Auto Collision Experts to others needing auto body work. I am very satisfied with the work that was done not only with my car, but also their work in dealing with the insurance company that paid for my repair.
Randy was very courteous and set me at ease. I appreciate the way I was treated and the excellent work repairing my car.
This is a quality body shop and they surpassed my expectations in every way.
I was very happy with the service. Rob Kept me informed during every step of the process.
I feel they did everything right and provided high quality workmanship with very friendly and courteous service. 5 STARS!
Brice was exceptionally helpful. I appreciated all of the emails and phone calls with status updates.
"It was completed ahead of schedule and it was perfect."
"5-STARS! BIG thank you to Randy for his exceptional customer service, care and attention to detail. He handled a potentially delicate situation with responsiveness, finesse, and professionalism. Thank you also to Greg for his honest input on the paint and body work. My vehicle looks great! I also appreciated having access to a loaner car while work was being done. This saved so much hassle, worry and time. I highly recommend ACE!"
"Everyone involved with my car went above and beyond for me! They made a stressful incident less stressful. I appreciate the thoroughness - thanks!"
"We couldn't have had a better job or have worked with nicer people. Everyone was beyond polite and professional. The courtesy was tops!"
"I thought everything was great."
"It was already better than my expectations. It's so refreshing when a company gives the customer the impression that they appreciate their business. A.C.E. seems to value customer perception and it shows - great job! I can only hope more companies start taking your approach to customer relations."
"I feel that I made the right decision taking my car to A.C.E. The staff was very friendly and made me feel very comfortable. They did a great job on the repairs to my car. Thank you!!"
"The work was good and the additional work we requested was done at a fair price."
"They met all of my expectations. I was treated very well and will return for further repairs and recommend them to friends."
"The Windsor shop did an excellent job with the repair and Melanie was great about getting the car back to me."
"In my opinion it could not be any better. Every aspect of my repair was great. They did everything that was explained to me in the time frame agreed upon and did a great job. I can't even see where the damage was. I tell everybody I know what a great job they did and I will always refer people to this shop."
"Melanie was fantastic and very kind from the very beginning."
"They were very courteous."
"The guys were very nice and professional. They felt trustworthy and delivered!"
"Everyone was friendly, helpful and very thorough in the process. Thank you all so much for such a great experience!"
"My car was ready before completion date - very professional!"
"Great customer service."
"The repair was done very well. I was really pleased with how it looked!"
"I'm very pleased and have recommended to friends."
"The vehicle was ready 2 days earlier than projected. Under promise but over deliver - perfect. Each service and person just flowed easily into the next."
"I found the experience to be very pleasant and convenient and I would suggest that the shop maintain their high level of professionalism, great customer service as well as their exceptional repair services. Overall, I had a very good experience doing business with this repair shop. The staff was very professional, courteous and friendly."
"They worked with us and our needs."
"Overall they did exceptionally great. Also, cleaning the interior was above and beyond expectations. Thank you!"
"Great job!! I am very happy with the experience."
"The car was finished earlier than promised. You have a new customer!"
"I was happy with the service and greatly appreciated the cleaning. Keep up the good work!"
"I was very pleased with the repairs to my vehicle as well as the personnel."
"I was amazed at the time it took to complete the work. Thank you Auto Collision Experts!"
"They took care of everything."
"I was out of town during the repairs and it was ready when I got back. Quite satisfactory!"
"Alan and the staff are knowledgeable and friendly. Thank you for your continued excellent service."
"They kept me up to date on all repairs and timing. They are very great people to talk to and work with - they made the whole experience extremely easy!"
"I'm very satisfied and very pleased with the overall experience."
"I like working with the people of ACE and thought they did a good job!"
"They were very communicative, helpful and friendly. I'm a satisfied customer!"
"The shop was great to work with!"
"Everything from the repairs to the time frame were met with professional service and care. Everything went very smoothly - thank you!"
"Positive experience with all involved."
"ACE did a wonderful job! Everyone I encountered was extremely helpful and pleasant."
"I had a wonderful experience and will definitely recommend Auto Collision Expers to anyone needing work done!"
"Very good service and workmanship - the best I have ever been treated by a body shop. Thanks!"
"Everyone was friendly, explained everything very well and did a good job!"
"I was very impressed with the organization of business, cleanliness of the office area and the personalities of the staff."
"People seem happy working there - great atmosphere. I've never taken my car into a place that treated me like you do. The office staff was very helpful and friendly, everyone made me very comfortable."
"They are very professional and competent group - thanks for the great service!"
"It was nice to see customer service is still alive and well!"
"Melanie Gamalski is a very exceptional employee! She was very organized and detailed with every interaction we had with her."
"I think they are very competent and do very good work - which they then stand by."
"They are friendly, helpful and do great craftsmanship."
"Every aspect of their service was excellent - this company was so much better in all respects than any other that i have done business with!"
"The overall experience could not have been better. The entire process was easy and painless."
"The complete experience was exceptional. Randy made the process very clear and easy for me. He's a professional and a tremendous asset for your company."
"Great service and the workmanship was fantastic."
"Randy at ACE was absolutely fantastic. We walked through every step of the body work and he kept me updated with a daily call. The level of service at ACE is off the charts. In addition to the outstanding body work, ACE also cleaned and detailed the interior completely. Great job, ACE!"
"I have had my car repaired multiple times by Auto Collision Experts and they have done a great job every time. They know what they are doing and they're friendly and extremely helpful."
"The staff was friendly, provided quick service and quality work. We appreciate how fast the car was finished!"
"You are all awesome and our car looks like new again!"
"This shop is great!!!"
This shop was SUPER to work with. The young man was wonderful and helpful. The receptionist was such a help to me. I was really impressed overall.
"Randy was very professional and helped me the whole way."
"I was pleased with the results."
"This was a fabulous experience! Randy was very knowledgeable, courteous and respectful. He communicated all facets of the repair job to me."
"They were outstanding from start to finish! Their communication and helpfulness were incredible - Randy Gonzalez was absolutely amazing."
"They were very professional. I was impressed by all of the people involved - superb!"
"The customer service is great and the repairs always look awesome!"
"I appreciated the shop's courteous treatment, helpfulness and the quality of the repair. I would most definitely recommend this shop. They exceeded my expectations."
"Clean, friendly and very professional shop."
Everyone was so helpful and friendly. Repairs were completed quickly and I was kept informed of the progress every step of the way.
This shop was competent, communicative and provided excellent assistance!
I would use them again and also recommend them to others. They were very courteous, helpful and efficient.
They did an awesome job.
Auto Collision Experts was a pleasure to work with. All staff members were courteous and professional.
Have used shop four times and always have a great experience. Staff is always courteous and professional.
We really appreciate the professional, friendly atmosphere. Randy's calls on the updates were very helpful. We recommend you guys to all of our friends! Thank you!
The ACE staff was incredibly helpful. The workmanship was great and I couldn't be happier.
Everything was great and they exceeded expectations. They also went above and beyond what they needed to do. Thank you!
The personnel is super friendly. I love the way they cleaned my car after fixing it, I had never made it that clean myself. Excellent job!!!!
It was such a great team. I appreciate all those that I worked with.
Everyone involved made the collision just a minor inconvenience! The whole experience was pleasurable.
Customer service was excellent.
They met all my expectations!
Repairs were excellent.
Great experience, we have recommended them to others.
I was happy with every aspect of my experience with ACE. I was able to get an appointment the next day and my car was in and out of the shop very quickly. I was devestated when my car was hit but ACE fixed it so fast and it looked flawless in less than a week after the accident. I'm very pleased, thank you.
"Have used before and they do excellent work."
"They were wonderful."
"Auto Collision Experts were professional and courteous. Our car looks brand new. The workmanship and attention to detail exceeded our expectations."
They provided excellent customer service (which goes a long way), as well as quality work.
"Randy was exceptional. He was kind, courteous, and communicated regularly. He stayed late to wait for me. He really went above and beyond."
"They were beyond my expectations. Super. They also gave me a loaner car. They were great."
"Everyone went above and beyond. I am thrilled with the repair and the amazing service! I will go back for future repairs."
"Service was well beyond and excellent."
"Very pleased. Everything was great."
"My experience was excellent in all areas."
"They provided absolutely excellent and exceptional service throughout."
My experience was excellent and more than I expected.
Outstanding customer service and quality workmanship. Melanie and Randy were awesome!
Auto Collision Experts did a great job on my van and the customer service was excellent. Thank you!
"Thumbs-up to Steve Price, owner of AutoCollisionExperts, and Vanworks for voluntarily agreeing to correct at, no charge, defects of workmanship that had become recently apparent on bodywork that had been done 10 years previously and under previous ownership. This type of business ethics engenders trust and deserve to be rewarded. Thank you."
I was so impressed with everyone! The customer service on every level was so refreshing. I was so happy to see it looked so nice, the quality of work was excellent & even vacuumed on the inside! I love you guys and I am super hard to please & very picky!
Auto Collision Experts was extremely helpful and met all my needs. Their staff was very professional, courteous and kind.
"They did a fantastic job."
"Overall fantastic. Great workmanship, very friendly. This is second time I have used them."
"Very friendly and helpful repair center; very happy with how well they repaired my car."
"Great service and friendly personnel!"
"Unbelievably good service!"
"They were awesome. Treated us like we had been customers of theirs for a long time and I like how they call you by your first name. I also like how they greet you as soon as you walk in and introduce themselves. Loved their service."
"I was extremely impressed - very professional - surroundings and personnel."
"Service and repair work were very good."
"I love this shop. I would never go anywhere else in Fort Collins. They are sweet, kind miracle workers. They rock! They are doing everything perfectly - they got my Jeep finished in 3 days, I couldn't believe it!"
"Keep up the excellent work. Excellent service. Keep it up!"